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Resources/Website checklist

GIVE IT A
ONCE-OVER.

Sixteen checks for a clearer, more useful website. Tick an item only after you have checked it.

Checked by you

0 of 16

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This is a working checklist, not an automated audit or a compliance score.

01 Clarity & fitA new visitor can tell what we do.Read the first screen without scrolling. It should name the service or product and who it is for.Our service area or delivery coverage is easy to find.Make it clear where you work and any important limits.Each main page has a clear next step.Check that the relevant call, booking, quote or purchase link works.Our examples and claims are accurate and current.Review project descriptions, testimonials, qualifications and any published figures.

02 Mobile & accessibilityThe main pages work on a phone.Check readable text, usable buttons and no sideways scrolling at a narrow screen width.Menus, links and forms work with a keyboard.Use Tab, Shift+Tab, Enter and Escape. You should always see where focus is.Forms have clear labels and useful error messages.Try leaving a required field blank. Instructions should explain how to fix the problem.Meaningful images have useful alternative text.Describe what the image contributes; decorative images should not create unnecessary noise.

03 Enquiries & contentA test enquiry arrives in the correct inbox.Submit from a different email address, check spam and reply to confirm the full flow.People know whether their enquiry was sent.Verify that success appears only after a successful submission and failures offer a recovery option.Our phone, email and business hours are correct.Try the links on a phone and check the information against your business records.Important links and old page addresses work.Review navigation and key pages. If the site moved, verify the old addresses redirect appropriately.

04 Ownership & upkeepWe can access the domain account and renew it.Check the account owner, recovery contact, renewal date and multi-factor authentication.We have the accounts and editing access we need.Log in yourself, rather than relying on the provider’s login.We know how content can be backed up or exported.Record the process, limits and who is responsible for restoration.Someone owns updates and post-launch support.Record the contact, scope, recurring fees and what happens when a change is needed.

Turn the gaps into a brief.

Use the unchecked items to explain what you need help with.

Write your project brief

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